1. Introduction

Welcome to Elite Trading Solutions ("we," "us," "our"). We provide a sophisticated AI-powered desktop application designed to help you analyze financial markets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website. Our goal is to be transparent and clear. By using our services, you agree to the collection and use of information in accordance with this policy.

We will notify you of any significant changes to this policy via email or a prominent notice on our website.

2. Information We Collect

To provide and improve our services, we collect several different types of information.

Personal Data

• Contact Information: When you register for a trial or download our app, we collect your name and email address.
• System Information: We collect your operating system choice (e.g., Windows, macOS) to provide the correct application version.
• Payment Information: For post-trial subscriptions, payment processing is handled by third-party services like Stripe or PayPal. We do not collect or store your credit card details.

Trading & Usage Data

• Trading Data: If you connect our app to a brokerage or exchange via API keys, we may process information about your portfolio, trades, and account balance to provide our services. We encrypt API keys and handle this data with extreme care.
• Device and Usage Data: We automatically collect information such as your IP address, browser type, device identifiers, and application usage logs. This helps us diagnose issues and improve our service.
• Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. This is primarily for analytics and to enhance user experience.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service, including activating your trial and delivering trading signals.
• To improve the application, including training our AI models on anonymized and aggregated trading data to enhance accuracy.
• To communicate with you, such as sending service updates, security alerts, and marketing messages (you can opt-out at any time).
• To comply with legal obligations, such as tax and regulatory requirements.
• We will never sell your personal data to third parties.

4. Sharing Your Information

We do not share your personal information except in the limited circumstances described here:

• Service Providers: We may share data with trusted third parties who perform services for us, such as hosting (e.g., AWS), payment processing (e.g., Stripe), and analytics.
• API Integrations: If you connect to an exchange, we will transmit trading instructions on your behalf as directed by you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• International Transfers: If we transfer data outside of the EU or your region of residence, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes SSL/TLS encryption for data in transit, firewalls, and strict access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event of a data breach, we will notify affected users within 72 hours as required by GDPR.

6. Your Rights and Choices

You have certain rights regarding your personal data. Depending on your location, these may include:

• Access, Correction, Deletion: You can request to access, update, or delete your personal information by contacting us at support@elitetradingsolutions.com.
• Opt-Out: You may opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.
• GDPR/CCPA Rights: If you are a resident of the EEA or California, you have additional rights such as data portability and the right to withdraw consent. As we do not sell data, a "Do Not Sell" option is not applicable.
• Data Retention: We retain your data for as long as necessary to provide our services, and for a reasonable period thereafter (e.g., up to 2 years after account deletion) to comply with legal and operational requirements.

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will also notify you via email.

9. Contact Us

If you have any questions or complaints about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Elite Trading Solutions
Email: support@elitetradingsolutions.com
Address: 123 Trading Street, New York, NY 10001, USA